Master's Medical. Inc.
I just wanted to share some compliments that we have received that are directly related to your full installation in our new facility, as well as to again voice our satisfaction with the hardware/software customization, installation, implementation and integration that you accomplished. Beyond this, however, I want to personally thank you for your on-going commitment to maintenance and educating all of us here at MASTERS MEDICAL, INC.
We recently considered changing our telephone carrier and have had numerous sales reps along with their engineering counterparts visit with proposals. Each and every one has commented on the "forethought and effective planning" that is evident in our "Com" (computer & communication) Room. We have been pleased many times by having followed your advice relative to the wiring of various stations as well as security and emergency contingencies.
We also, as you are aware, continue to work to improve our "shopping" and Inventory Control programs and are actively seeking better ways to integrate our systems and communications with our sister corporation in the UK. Every professional that we have dealt with has complimented us on the integrity and security of the system while also complimenting the ease of negotiating within the system. And, while employees always grumble when they have to learn something new, they all have to admit that demands on their time have been eased by the new systems and many job responsibilities are simplified.
I, finally, wanted to thank you for your ongoing maintenance and how it is accomplished. I truly appreciate the fact that you do most maintenance during our company "off" hours. Since down time is minimized, frustration levels are minimized and productivity is increased.
I look forward to an on-going business collaboration.
Very truly yours,
Robert l. Braun, Controller
Sara Blumberg Attorney at Law
I wanted to drop you a line for the longest time to thank you for all the words and acts of computer wisdom you have shared with me during the past several years. Throughout all of my office’s crises (bugs, viruses, and the like) to your technical advice (Jay, how do I do such and such, or what type of equipment should I buy), you have always provided me with top quality service and advice. I am so thankful that Debbie and Mike referred me to you so long ago. I wouldn’t and haven’t hesitated to recommend you to others in need of sound computer advice. I only hope that you continue to engage in this line of work for as long as I need to rely on computers as I would be lost without your technical and practical knowledge. Thanks for always being there for me.
Attorney at Law
I want to take this opportunity to let you know how much I appreciate the work you have done for Action Marketing. In particular, the program/application you wrote for me.
The new program saves me at least two hours work on every list I run for my customers. Using the old software application I was forced to create multiple files, compile them and then make my special requests. This process would take anywhere from two to eight hours depending on the quantities needed. Now I can run everything with just one request. The one request now takes about 15 minutes. You have lifted a heavy burden and have literally allowed me to apply my time to other, much needed, areas of my job.
Thank you again for your help. Your talent is appreciated.
Royal Palm Beach, Florida.
Miramar Montes de Oro, Puntarenas, Costa Rica